Paying and communicating to sellers via Traderlo gives you protection under our Terms & Conditions, DMCA and Privacy Policies. Such protection is not available if you communicate and pay to the seller through direct individual channels.

Please note we cannot guarantee any kind of protection if you pay the seller directly instead of paying them through Traderlo. For you to exercise your rights and for us to help you in case of any violation, it is imperative that you use the Traderlo platform for all sorts of official communication and payment transfers to the seller.

Further, communication with sellers on other platforms puts you at a greater privacy risk and is out of Traderlo’s reach to protect your payment information.

If you suspect any fraudulent activities, please reach out to us at hepl@traderlo.com and we will manage your concerns carefully.
Was this article helpful?
Cancel
Thank you!